This Privacy Policy governs how the Company and/or its
affiliates (collectively, "we" and "us") process, use, collect, use,
disclose, transfer, store, retain our customer's (“you” and “your”) information when you use services, Unified Payment
Interface, bill payment, lending) (collectively referred to as “Services”) provided through our Seeampay Website (“Website”) and/or Seeam pay application (“Application”). The Application and Website will collectively be
referred to as (“Platform”).
Please note that by visiting http://seeampay.in or accessing and/or availing products and services
through the Platform you are accepting the practices described in this Privacy
Policy including but not limited to your consent for collecting, using, sharing
and disclosing your information as per this Privacy Policy.
All users of the Platform are advised to read and understand our Privacy
Policy carefully, as by accessing the Application you agree to be bound by the
terms and conditions of the Privacy Policy.
Further, if you apply for/avail any of the lending
products made available through the Platform in partnership with RBI regulated
entities, Privacy Policy-Lending
Products shall
be applicable. You are requested to kindly refer to Privacy Policy-Lending
Products, before applying for/availing such lending products through the
Platform.
Our Privacy Policy is subject to change from time to time
and we will make all reasonable efforts to intimate and update you of any
changes, if required via email or notification on the Platform.
Technical information
When you access the Platform, we may collect certain information from you
that is non-personally identifiable in nature (for example – the type of
browser you are using, your internet protocol address, your preferences on the
Platform etc.) This information is used for purposes such as serving and
rendering ads, personalizing ads, analysing our Platform flow, measuring our
promotional effectiveness and improves your experience of the Platform as it
allows us to enhance our products and services provided to you via the
Platform.
DISCLOSURE TO THIRD PARTIES
We collect and may also share certain necessary information toa number of
different third parties as required for the purposes of providing the products
and/or services to you.
Where any service requested by you involves a third party, such information
as is reasonably necessary by the Company to carry out your service request may
be shared with such third party. We may also engage with other companies/
persons to perform functions such as order fulfilment, delivering packages,
analyzing data, providing marketing assistance, providing search results and
links (including paid listings and links), processing credit card payments, and
providing customer service. They have access to personal information needed to
perform their functions.
Where possible, you shall have the option to restrict disclosure to third
parties. However, where sharing of information to a particular third party is
necessary for providing the services, you shall not be able to avail such
services in case you decide to restrict such disclosure.
We are committed to always keeping all such sensitive data/information safe
and ensure that such information is only transacted over secure sites of
approved payment gateways which are digitally encrypted and provide the highest
possible degree of care available under the technology presently in use.
The Company will not use your financial information for any purpose other than
to complete a transaction with you.
If you send us personal correspondence, such as emails or letters, or if other
users or third parties send us correspondence about your activities on the
Platform, we may collect and store such information for providing you the
products and/or services and for record keeping purposes.
We do not retain any information collected for any longer than is reasonably considered
necessary by us, or such period as may be required by applicable laws. The
Company may be required to disclose any information that is lawfully sought
from it by a judicial or other competent body pursuant to applicable laws.
WITHDRAWAL OF CONSENT
You may withdraw your consent given for collecting any information and
personally identifiable information that is stored with us, at any time by
sending an email to . Once you have withdrawn consent to use your personally
identifiable information stored with us, we will stop actively processing your
personally identifiable information but may store it for archival/record
keeping purposes in compliance with applicable laws. In such an event, we
reserve the right to not allow you further usage of our Platform or provide/use
any services thereunder, without any obligations or liability, whatsoever,
whether in contract, tort, law, equity or otherwise, in this regard.
HOW LONG WE KEEP YOUR DATA
We will keep your information as long as you have availed any of the
products and/or services through the Platform.
We may keep your information after you stop being a customer of a product
and/or service. The reasons we may do this are:
·
To respond to a question or complaint, or to show whether we gave you fair treatment
·
To establish, exercise or defend our legal claims
·
To comply with legal rules that apply to us about keeping records or
information in which case we will retain your data for a minimum of 1 (one)
year after your account has been terminated or longer depending on applicable
laws.
LINK TO OTHER SITES
The Platform may contain links to third party applications/websites that
may collect personally identifiable information about you. In the event you
access such third party applications/websites, please be aware that the privacy
policy of such third party shall be applicable on the information collected
from such applications/websites.
SECURITY PRECAUTIONS
Our servers are located within the territory of India, where your data is
stored securely.
The Platform intends to protect your personal information and to maintain its
accuracy as confirmed by you. We implement reasonable physical, administrative,
and technical safeguards to help us protect your personal information from
unauthorized access, use and disclosure. For example, we encrypt all sensitive
personal information when we transmit such information over the internet. We
also require that our registered third party service providers protect such
information from unauthorized access, use and disclosure.
The Platform has reasonable security measures, including as mentioned in
Information Technology Act, 2000 in place to protect the loss or misuse of the
information under our control. To protect against the loss, misuse and
alteration of the information under its control, the Company has in place
appropriate physical, electronic and managerial procedures
Our Platform has stringent security measures in place to protect the loss,
misuse and alteration of information under control. We endeavour to safeguard
and ensure the security of the information provided by you.
We blend security at multiple steps within our products with the state of the
art technology to ensure our systems maintain strong security measures and the
overall data and privacy security design allow us to defend our systems ranging
from low hanging issue up to sophisticated attacks.
Please note that we will not ask you to share any sensitive data or information
such as account/login/passwords/financial information (bank details, OTPs etc)
and other sensitive personal information via email/telephone/SMS/link. Please
do not share such information to any person.
However, transacting over the internet has inherent risks which can only be
avoided by you following security practices yourself, such as not revealing
account/login/passwords/financial information such as bank details, OTPs and
other sensitive personal information to any other person. In the event you
suspect that your account/personal information has/may have been compromised or
you receive any suspicious call, SMS, link, email requesting your sensitive
personal information, you may reach out to our grievance redressal officer as
per the details provided in this Privacy Policy.
Although the Company endeavours to safeguard the confidentiality of your
personally identifiable information, transmissions made by means of the
Internet cannot be made absolutely secure. By using the Platform, you agree
that the Company will have no liability for disclosure of your information due
to errors in transmission and/or unauthorized acts of third parties.