This Privacy Policy governs how the Company and/or its affiliates (collectively, "we" and "us") process, use, collect, use, disclose, transfer, store, retain our customer's (“you” and “your”) information when you use services, Unified Payment Interface, bill payment, lending) (collectively referred to as “Services”) provided through our Seeampay Website (“Website”) and/or Seeam pay  application (“Application”). The Application and Website will collectively be referred to as (“Platform”).

Please note that by visiting http://seeampay.in or accessing and/or availing products and services through the Platform you are accepting the practices described in this Privacy Policy including but not limited to your consent for collecting, using, sharing and disclosing your information as per this Privacy Policy.

All users of the Platform are advised to read and understand our Privacy Policy carefully, as by accessing the Application you agree to be bound by the terms and conditions of the Privacy Policy.

Further, if you apply for/avail any of the lending products made available through the Platform in partnership with RBI regulated entities, Privacy Policy-Lending Products shall be applicable. You are requested to kindly refer to Privacy Policy-Lending Products, before applying for/availing such lending products through the Platform.

Our Privacy Policy is subject to change from time to time and we will make all reasonable efforts to intimate and update you of any changes, if required via email or notification on the Platform.

 

Technical information

When you access the Platform, we may collect certain information from you that is non-personally identifiable in nature (for example – the type of browser you are using, your internet protocol address, your preferences on the Platform etc.) This information is used for purposes such as serving and rendering ads, personalizing ads, analysing our Platform flow, measuring our promotional effectiveness and improves your experience of the Platform as it allows us to enhance our products and services provided to you via the Platform.

 

DISCLOSURE TO THIRD PARTIES

We collect and may also share certain necessary information toa number of different third parties as required for the purposes of providing the products and/or services to you.

Where any service requested by you involves a third party, such information as is reasonably necessary by the Company to carry out your service request may be shared with such third party. We may also engage with other companies/ persons to perform functions such as order fulfilment, delivering packages, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions.

Where possible, you shall have the option to restrict disclosure to third parties. However, where sharing of information to a particular third party is necessary for providing the services, you shall not be able to avail such services in case you decide to restrict such disclosure.

We are committed to always keeping all such sensitive data/information safe and ensure that such information is only transacted over secure sites of approved payment gateways which are digitally encrypted and provide the highest possible degree of care available under the technology presently in use.

The Company will not use your financial information for any purpose other than to complete a transaction with you.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on the Platform, we may collect and store such information for providing you the products and/or services and for record keeping purposes.

We do not retain any information collected for any longer than is reasonably considered necessary by us, or such period as may be required by applicable laws. The Company may be required to disclose any information that is lawfully sought from it by a judicial or other competent body pursuant to applicable laws.

WITHDRAWAL OF CONSENT

You may withdraw your consent given for collecting any information and personally identifiable information that is stored with us, at any time by sending an email to . Once you have withdrawn consent to use your personally identifiable information stored with us, we will stop actively processing your personally identifiable information but may store it for archival/record keeping purposes in compliance with applicable laws. In such an event, we reserve the right to not allow you further usage of our Platform or provide/use any services thereunder, without any obligations or liability, whatsoever, whether in contract, tort, law, equity or otherwise, in this regard.

HOW LONG WE KEEP YOUR DATA

We will keep your information as long as you have availed any of the products and/or services through the Platform.

We may keep your information after you stop being a customer of a product and/or service. The reasons we may do this are:

·         To respond to a question or complaint, or to show whether we gave you fair treatment

·         To establish, exercise or defend our legal claims

·         To comply with legal rules that apply to us about keeping records or information in which case we will retain your data for a minimum of 1 (one) year after your account has been terminated or longer depending on applicable laws.

LINK TO OTHER SITES

The Platform may contain links to third party applications/websites that may collect personally identifiable information about you. In the event you access such third party applications/websites, please be aware that the privacy policy of such third party shall be applicable on the information collected from such applications/websites.

SECURITY PRECAUTIONS

Our servers are located within the territory of India, where your data is stored securely.

The Platform intends to protect your personal information and to maintain its accuracy as confirmed by you. We implement reasonable physical, administrative, and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. For example, we encrypt all sensitive personal information when we transmit such information over the internet. We also require that our registered third party service providers protect such information from unauthorized access, use and disclosure.

The Platform has reasonable security measures, including as mentioned in Information Technology Act, 2000 in place to protect the loss or misuse of the information under our control. To protect against the loss, misuse and alteration of the information under its control, the Company has in place appropriate physical, electronic and managerial procedures
Our Platform has stringent security measures in place to protect the loss, misuse and alteration of information under control. We endeavour to safeguard and ensure the security of the information provided by you.

We blend security at multiple steps within our products with the state of the art technology to ensure our systems maintain strong security measures and the overall data and privacy security design allow us to defend our systems ranging from low hanging issue up to sophisticated attacks.

Please note that we will not ask you to share any sensitive data or information such as account/login/passwords/financial information (bank details, OTPs etc) and other sensitive personal information via email/telephone/SMS/link. Please do not share such information to any person.

However, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login/passwords/financial information such as bank details, OTPs and other sensitive personal information to any other person. In the event you suspect that your account/personal information has/may have been compromised or you receive any suspicious call, SMS, link, email requesting your sensitive personal information, you may reach out to our grievance redressal officer as per the details provided in this Privacy Policy.

Although the Company endeavours to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using the Platform, you agree that the Company will have no liability for disclosure of your information due to errors in transmission and/or unauthorized acts of third parties.